Attach files to ticket updates and drafts through the API

You can now attach files when you update a ticket or save a draft reply through the API, in addition to creating tickets and comments. For larger files, the new Reserve an attachment upload call lets you send the file straight to storage.

The NeetoDesk MCP server can attach files too, so your AI assistant can add a file to a ticket, a reply or a draft.

To learn more, read the API documentation.