Automatic replies kept out of your inbox

Out-of-office and other automatic replies that arrive outside an existing ticket conversation no longer create new tickets. NeetoDesk detects them using the headers added by autoresponders and moves them to spam, keeping them out of your inbox and ticket counts.

If an automatic reply is sent to an existing ticket, it will still be added to that ticket as a customer reply. NeetoDesk won’t send an automatic acknowledgement in response, preventing reply loops with autoresponders.