Custom ticket fields API

You can now list, create, update and delete custom ticket fields with the API, using your workspace API key. Until now, custom fields could only be managed one at a time in the Admin Panel.

A dropdown field can be created with all of its options in one request, so a field with hundreds of values no longer has to be typed in one option at a time. The same API updates a field later: rename it, add or remove options, or deactivate it when it is no longer needed.

To learn more, read the API documentation.