Ticket forms: easier to build and share

Kirti Gulati
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We've made several improvements to ticket forms:

  • Full-width builder with separate Build anda tabs.

  • New Share tab: copy the form link, download a QR code, share on Facebook, LinkedIn or X, embed the form on your website, or create a link that opens the form with some answers already filled in.

  • New question types: Address and Opinion scale.

  • Customer name pre-filled on public forms when it is already known.

  • Redesigned form and thank-you page.

To know more, read this help article.